JENN LIM

CEO AND CHO [CHIEF HAPPINESS OFFICER] AT DELIVERING HAPPINESS [DH], A COMPANY THAT PRIORITIZES PURPOSE, PEOPLE AND PROFIT TO MAKE AN IMPACT ON THE WORLD.

BOOK SPEAKER

Keynote Speaker Category: Business, Culture, Diversity, Female Speakers, Future Trends, Happiness, Health & Wellness, Leadership, Organisational Change, TEDX, The Future of Work,

JENN LIM

Jenn Lim is the CEO and CHO [Chief Happiness Officer] of Delivering Happiness [DH], a company she and Tony Hsieh [prior CEO of Zappos] cofounded to show how you can prioritize purpose, people, and profits to make an impact on the world. For more information on Jenn see her Bio Below.

Topics:

Happiness as a Business Model

Making dollars and sense of why an investment in happiness will increase your productivity, profitability and sustainability as a company. Culture as a Competitive Advantage Over a decade of research shows that a culture of happiness is becoming one of the biggest competitive advantages in today’s economy. Happy employees who work with passion and purpose perform at consistently high levels, multiplying their effectiveness and raising business outcomes.

The future of work

Flexible work, new hybrid workforces. Jenn talks about the ways of working in this new environment and the challenges that companies and employees are currently facing. She also discusses the key factors involved and how other companies have implemented it successfully. Trends we are seeing and how companies can keep engagement and accountability high.

Living with Passion and Purpose

Jenn’s personal life lessons and discoveries through her own journey with Delivering Happiness, Zappos and her passion and purpose to inspire happier companies and communities, that together, create a happier world for all. The Story of CEO Tony Hsieh and Zappos Building an enduring brand through WOW customer service and a values-based company culture – from selling shoes to delivering happiness!

Starting, Scaling and Sustaining Culture

Key learnings and insights from working with over 250 companies in various stages of culture evolution, all towards creating a distinct culture of values that can be scaled and sustained for long-term growth.

Culture as a Competitive Advantage

Over a decade of research shows that a culture of happiness is becoming one of the biggest competitive advantages in today’s economy. Happy employees who work with passion and purpose perform at consistently high levels, multiplying their effectiveness and raising business outcomes.

The Story of CEO Tony Hsieh and Zappos

Building an enduring brand through WOW customer service and a values-based company culture – from selling shoes to delivering happiness!

Books:  Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact 

BIOGRAPHY

Jenn Lim is the CEO and CHO [Chief Happiness Officer] of Delivering Happiness [DH], a company she and Tony Hsieh [prior CEO of Zappos] cofounded to show how you can prioritize purpose, people, and profits to make an impact on the world.

In 2010, Jenn led the launch and management of Tony’s first book [Delivering Happiness] which sold over 1 million copies, was translated into 23 languages, and hit #1 on The New York Times and The Wall Street Journal. It was also voted one of the best business books by NPR, Amazon, and Inc. Magazine.

With the book’s success, DH evolved into the world’s first coach|sulting® company to help businesses, governments, and health care systems actualize their own sustainable organizations with people and purpose for a positive ROI.

Since then, DH has inspired and helped over 400 organizations around the world create systemic change to ready them for growth, adaptability, and resiliency.

Jenn was previously a consultant with Zappos from 2003-2011, during the years it grew from a startup into a billion-dollar business. At Zappos, she created the world’s first series of Culture Books, an embodiment of how companies can use culture for sustainable success.

Over her 20+ years of experience with DH and Zappos, she’s developed scientific frameworks for workplace happiness and modern org design, showing how — no matter what title or role — we can live more meaningful lives through the work we do every day.

Jenn also sits on the Global Happiness Council of Work and Wellbeing, loves spontaneous meditations and dance parties, and is working on the launch of another book in October 2021.

Between dance parties and meditations, you’ll find Jenn working on her own purpose: for everyone to be their authentic MEs, build our WEs and COMMUNITIES, and impact the world…with humanity.

Ricardo did an amazing job. At the time of his keynote, people were tired after a long day, but he managed to get their attention one more time. We got especially good feedback on his session around midday. I don’t know how comfortable Ricardo is with presenting in German – that (maybe) would have been the only thing I can think of that could have elevated his presentation (but that would have just been the cherry on top of the ice cream).

Julius MeltzerXING

Thanks a lot for the creativity and resilience to manage this Inspiration Tour in such a great manner. Great leaders (and some great example of how we do not want to come across), inspirational stories, challenge our believes (loved obviously Ricardo Semler) and many insights for the future. Thanks a lot!

Head of large pharmaceutical company – Costa Rica

After the workshop I spoke to some of the business relations that we had invited. They were positive without exception. Present were, among others, a partner of a large law firm, a company that offers HR services with the aid of self-developed software and a partner of an international recruitment and selection agency. They all asked questions about specific challenges in their companies and were amazed at Semler's knowledge of their specific business model and challenges. To be repeated!

Han MesterHan Mesters, Sector Banker Business Services ABN AMRO Bank

I am leaving early tomorrow morning for 10 days in Botswana without internet so I am writing to you quickly now. Firstly, thank you for coming to SA and thank you for the time you spent with me and the effort you put into your presentation. You are a rare person and have an enormous amount to offer the world. We did get a lot of feedback and all presentations were rated. You rated highly and there were quite a few comments. When I get back I will collate these and send them to you.
Thanks you, Robert

Robert PhillipsThundermark

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